Client unable to retreive results from the Everythig server.

[onedrop]

New to everything and seems to be having issues with the client install querying results from the remote server.

I have everything 1.5.1396a Server running on a remote system indexing a bunch of DFS file shares. Server is able to index and show results of the indexed shares when queried. (63million items indexed and a database size of aprx 8GB)

Client is configured to use the network index option to query the server for files already indexed on the server. When tying to search from the client there are no results being returned even though the server instance is online and has results already indexed. I have uploaded some scrrens shots of the server and client configs. not sure if I'm missing something with the config or if we are indexing too many items for the app to handle properly. Any insight will be really appreciated

Not sure what

[void]

Thanks for the issue report onedrop,

Please send the full Everything Server settings and full network indexes settings screenshots in a bug report.
I suspect there's an include only remap issue.



Please make sure the files are not excluded under Tools -> Options -> Exclude.
Please make sure the Everything filter is active on the client.



Results are not shown until indexing completes.
Does the client get stuck indexing? -It will take a few minutes. (I would guess about 10 minutes)

You shouldn't have any issue indexing 63million files.
The verbose debug output will be very busy, try without verbose.

[onedrop]

See below answers to you questions

Please send the full Everything Server settings and full network indexes settings screenshots in a bug report.
I suspect there's an include only remap issue.

Do you want the whole server config.ini or just the screenshot of the Tools-->Options-->indexes-->Folders section

Please make sure the files are not excluded under Tools -> Options -> Exclude.

Nothing i the exclude section is enable

Please make sure the Everything filter is active on the client.

Not sure where this setting is located to be enable.active




Results are not shown until indexing completes.
Does the client get stuck indexing? -It will take a few minutes. (I would guess about 10 minutes)

Client is stuck showing indexing for hours. Does the client have to reindex what is already indexed on the sever? (e.g) server takes 8hours to index a folder doee the client have to take the same amount of time to index the server

You shouldn't have any issue indexing 63million files.
The verbose debug output will be very busy, try without verbose.

Do you want me to include a full debug log to the bug report?

[void]

Do you want the whole server config.ini or just the screenshot of the Tools-->Options-->indexes-->Folders section

Either is fine.
Help -> Troubleshooting information would also cover the necessary information.

Please make sure the Everything filter is active on the client.

Not sure where this setting is located to be enable.active

Search menu -> Check Everything

Client is stuck showing indexing for hours

Do you want me to include a full debug log to the bug report?

Something isn't right here..
Could you please send the verbose debug output:
On the client, In Everything, from the Tools menu, under the Debug submenu, check Verbose.
From the Tools menu, under the Debug submenu, click Start Debug Logging...
Let Everything sit for 10 minutes.
From the Tools menu, under the Debug submenu, click Stop Debug Logging...
---This will open your %TEMP%\Everything Debug Log.txt in Notepad.
Please upload this file in a bug report. (please compress it if it is larger than 50mb)

[onedrop]

I have attached both client verbose debug and client .INI settings to bug report. i have 2 Debug logs One with the "icludeOnly" configured on the client network index and one without.