Won't show preview in preview pane

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hinesmx17
Posts: 3
Joined: Fri Jun 18, 2021 3:21 pm

Won't show preview in preview pane

Post by hinesmx17 »

I just purchased a new computer. Everything does an awesome job searching all my files on our servers. However, it WILL NOT show a preview of the file in the preview pane. Please help. I have tried everything I can think of!!!! Thanks in advance!!!
NotNull
Posts: 5416
Joined: Wed May 24, 2017 9:22 pm

Re: Won't show preview in preview pane

Post by NotNull »

You might be missing the software on your new computer that is needed to show these previews.
3 Questions to zoom in on the issue:
  1. When you copy a couple of these files to a folder on your C:-drive, do they show up in the preview pane?
  2. Are the previews shown in the preview pane of File Explorer? (press ALT+P to toggle the preview pane on/off)
  3. What type of files? (like docx, pdf, ...)
hinesmx17
Posts: 3
Joined: Fri Jun 18, 2021 3:21 pm

Re: Won't show preview in preview pane

Post by hinesmx17 »

There is also no preview when copied .doc files to the C: drive
horst.epp
Posts: 1431
Joined: Fri Apr 04, 2014 3:24 pm

Re: Won't show preview in preview pane

Post by horst.epp »

Everything can only preview files if a preview handler for the file type is installed.
Test if Explorer can preview your file.
If not, have a look with Regedit at the following location
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\PreviewHandlers
This is a list of installed preview handlers.
hinesmx17
Posts: 3
Joined: Fri Jun 18, 2021 3:21 pm

Re: Won't show preview in preview pane

Post by hinesmx17 »

What should the preview handlers be?
Registry Preview Handlers
Registry Preview Handlers
Capture.PNG (25.38 KiB) Viewed 6819 times
horst.epp
Posts: 1431
Joined: Fri Apr 04, 2014 3:24 pm

Re: Won't show preview in preview pane

Post by horst.epp »

hinesmx17 wrote: Fri Jun 18, 2021 8:22 pm What should the preview handlers be? Capture.PNG
You have no preview handler installed for .doc files.
IT normaly comes with Office installations for example.
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