Everything crash repeatedly

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maurie13
Posts: 7
Joined: Fri Jul 06, 2018 7:54 pm

Everything crash repeatedly

Post by maurie13 »

Everything crash repeatedly after typing 2 letters (win 10 home edition).
Uninstalled and re-installed ....... again the same :-(
Any ideas what are wrong?
Thanks for help
void
Developer
Posts: 15038
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything crash repeatedly

Post by void »

Please try deleting your Everything.db:
  • Completely exit Everything (right click the Everything tray icon and click Exit).
  • In Windows Explorer, navigate to:
    %LOCALAPPDATA%\Everything
  • Delete your Everything.db
  • Restart Everything
  • Does the issue persist?
maurie13
Posts: 7
Joined: Fri Jul 06, 2018 7:54 pm

Re: Everything crash repeatedly

Post by maurie13 »

Thanks for your quick answer, but the problem persist... :(
NotNull
Posts: 5142
Joined: Wed May 24, 2017 9:22 pm

Re: Everything crash repeatedly

Post by NotNull »

Please update to the most recent version (currently: 1.4.1.904), which can be found here

If that didn't work either: create a debug log.
Do you see suspicious activity/errors in that log?


BTW: what do yo mean by crash? Does Everything get unresponsive? Does it close itself? What do you see on screen?
maurie13
Posts: 7
Joined: Fri Jul 06, 2018 7:54 pm

Re: Everything crash repeatedly

Post by maurie13 »

uninstalled and reinstalled (newest version 1.4.1.904)
problem persist...
yes, it close itself after typing the second letter, but works when I paste text from folder/document etc.
It´s crazy.. I´m using Everything a lot of years, but I have never had similar troubles...
it started suddenly a day ago
NotNull
Posts: 5142
Joined: Wed May 24, 2017 9:22 pm

Re: Everything crash repeatedly

Post by NotNull »

maurie13 wrote:uninstalled and reinstalled (newest version 1.4.1.904)
problem persist...
yes, it close itself after typing the second letter, but works when I paste text from folder/document etc.
It´s crazy.. I´m using Everything a lot of years, but I have never had similar troubles...
it started suddenly a day ago
Might be a keyboard error. Is the second charactr you type by any chance a "Q"? (a stuck Ctrl key would cause a Ctrl-Q = exit Everything).

BTW: If you want to test this, you can attach multiple USB-keyboards to one system. Try your "deadly combination" (what did you type?) on the other keyboard

Could you post a screenshot of your Everything homescreen? (before typing those 2 'deadly' keys :))
maurie13
Posts: 7
Joined: Fri Jul 06, 2018 7:54 pm

Re: Everything crash repeatedly

Post by maurie13 »

Keyboard isn´t reason for the crash.
Never mind what I write (any letter or combination of letters), the problem persist :shock:
I send you the screenshot :(
Attachments
Everything_2018-07-08_12-08-32.jpg
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therube
Posts: 4561
Joined: Thu Sep 03, 2009 6:48 pm

Re: Everything crash repeatedly

Post by therube »

Try opening Everything in Read Only mode & see if you're able to "read" data successfully (assuming you have not yet deleted your .db).

Or try with a new, separate instance of Everything.
maurie13
Posts: 7
Joined: Fri Jul 06, 2018 7:54 pm

Re: Everything crash repeatedly

Post by maurie13 »

it's crazy, no advice help .... :(
NotNull
Posts: 5142
Joined: Wed May 24, 2017 9:22 pm

Re: Everything crash repeatedly

Post by NotNull »

maurie13 wrote: I send you the screenshot :(
Thanks for posting!
I was particularly interested in what was on the statusbar (number of objects + what is shown on the right side). Could you tell me what is on the statusbar? (you can enable it with Menu:View > Statusbar)

This is very weird all in all. I don't have a logical explanation (yet), but this is intriguing enough to get to the bottom of it ....

First step: could you post your (zipped) Everything.ini? It should be located in c:\users\your name\\AppData\Roaming\Everything (about 20kb size)
Furthermore: that debug log could be really useful, but it might contain sensitive data (if you named a file "how to kill my neighbour.doc" it might show up in the log ( but not it's contents)). So check that before posting.
void
Developer
Posts: 15038
Joined: Fri Oct 16, 2009 11:31 pm

Re: Everything crash repeatedly

Post by void »

Please try isolating the problem drive:
  • Completely exit Everything (right click the Everything tray icon and click Exit).
  • In Windows Explorer, navigate to:
    %LOCALAPPDATA%\Everything
  • Delete your Everything.db
  • Open your %APPDATA%\Everything\Everything.ini
  • Change the following line:
    auto_include_fixed_volumes=1
    to:
    auto_include_fixed_volumes=0
  • Delete the following line:
    ntfs_volume_guids="\\\\?\\Volume{01234567-0123-0123-0123-012345678901}",...
    \\\\?\\Volume{01234567-0123-0123-0123-012345678901} might look a bit different for you.
  • Save changes and restart Everything.
  • Does Everything crash with no volumes indexed?
  • Please try enabling one volume at a time and see if Everything is stable:
    • In Everything, from the Tools menu, click Options.
    • Click the NTFS tab.
    • Select a volume
    • Check Include in database.
    • Click OK.
Please check your volumes for errors:
  • Please backup anything important on your drive before checking it for errors.
  • In Windows Explorer, right click your drive and click Properties.
  • Click the Tools tab.
  • Click Check now...
  • Click Start
  • If prompted to schedule a scan on the next restart, click Yes.
maurie13
Posts: 7
Joined: Fri Jul 06, 2018 7:54 pm

Re: Everything crash repeatedly

Post by maurie13 »

NotNull wrote:
maurie13 wrote: I send you the screenshot :(
Thanks for posting!
I was particularly interested in what was on the statusbar (number of objects + what is shown on the right side). Could you tell me what is on the statusbar? (you can enable it with Menu:View > Statusbar)

This is very weird all in all. I don't have a logical explanation (yet), but this is intriguing enough to get to the bottom of it ....

First step: could you post your (zipped) Everything.ini? It should be located in c:\users\your name\\AppData\Roaming\Everything (about 20kb size)
Furthermore: that debug log could be really useful, but it might contain sensitive data (if you named a file "how to kill my neighbour.doc" it might show up in the log ( but not it's contents)). So check that before posting.
Hi,
I´m sorry for late reply, I don´t know how, but it´s works now again without fixing..... windows are full of miracles :D :mrgreen: :roll:
Thanks for your advice!
maurie13
Posts: 7
Joined: Fri Jul 06, 2018 7:54 pm

Re: Everything crash repeatedly

Post by maurie13 »

void wrote:Please try isolating the problem drive:
  • Completely exit Everything (right click the Everything tray icon and click Exit).
  • In Windows Explorer, navigate to:
    %LOCALAPPDATA%\Everything
  • Delete your Everything.db
  • Open your %APPDATA%\Everything\Everything.ini
  • Change the following line:
    auto_include_fixed_volumes=1
    to:
    auto_include_fixed_volumes=0
  • Delete the following line:
    ntfs_volume_guids="\\\\?\\Volume{01234567-0123-0123-0123-012345678901}",...
    \\\\?\\Volume{01234567-0123-0123-0123-012345678901} might look a bit different for you.
  • Save changes and restart Everything.
  • Does Everything crash with no volumes indexed?
  • Please try enabling one volume at a time and see if Everything is stable:
    • In Everything, from the Tools menu, click Options.
    • Click the NTFS tab.
    • Select a volume
    • Check Include in database.
    • Click OK.
Please check your volumes for errors:
  • Please backup anything important on your drive before checking it for errors.
  • In Windows Explorer, right click your drive and click Properties.
  • Click the Tools tab.
  • Click Check now...
  • Click Start
  • If prompted to schedule a scan on the next restart, click Yes.
Hi,
I´m sorry for late reply, I don´t know how, but it´s works now again without fixing..... windows are full of miracles :D :mrgreen: :roll:
Thanks for your advice!
NotNull
Posts: 5142
Joined: Wed May 24, 2017 9:22 pm

Re: Everything crash repeatedly

Post by NotNull »

Thanks for taking the effort to report back. Appreciated!
(And glad things are working again ..)
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