<everything crash>

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kttan
Posts: 5
Joined: Mon Jun 29, 2020 5:15 am

<everything crash>

Post by kttan » Tue Jun 30, 2020 6:00 am

Hi All,

im looking for help.
im facing crash issue, already use the latest version, everyday need restart and scan again , it take ~20 min for scanning.
im only use to search local pc file and 2 server share drive.
im try log the log file as other person use , but dono how , and dump out file is very big size > 2G file size, after 7zip still ~500M

void
Site Admin
Posts: 5798
Joined: Fri Oct 16, 2009 11:31 pm

Re: <everything crash>

Post by void » Tue Jun 30, 2020 6:14 am

Please try Process Explorer.

After Everything has crashed, in Process Explorer, right click your Everything.exe and click Create Dump -> Create mini dump.

Could you please send the mini dump?

Please try the latest nightly build and disable icon shell extensions:
  • In Everything, type in the following search and press ENTER:
    /icon_shell_extensions=0
  • Restart Everything: type in the following search and press ENTER:
    /restart

therube
Posts: 2757
Joined: Thu Sep 03, 2009 6:48 pm

Re: <everything crash>

Post by therube » Tue Jun 30, 2020 3:56 pm

(And if you can't send it [at 500 MB, not likely ;-)], host it somewhere & send a link.)

kttan
Posts: 5
Joined: Mon Jun 29, 2020 5:15 am

Re: <everything crash>

Post by kttan » Wed Jul 01, 2020 1:41 am

void wrote:
Tue Jun 30, 2020 6:14 am
Please try Process Explorer.

After Everything has crashed, in Process Explorer, right click your Everything.exe and click Create Dump -> Create mini dump.

Could you please send the mini dump?

Please try the latest nightly build and disable icon shell extensions:
  • In Everything, type in the following search and press ENTER:
    /icon_shell_extensions=0
  • Restart Everything: type in the following search and press ENTER:
    /restart

Hi,

the 2 command been try still same.

attach with mini dump file.
Attachments
Everything.7z
(234.5 KiB) Downloaded 75 times

void
Site Admin
Posts: 5798
Joined: Fri Oct 16, 2009 11:31 pm

Re: <everything crash>

Post by void » Wed Jul 01, 2020 7:28 am

Thanks for the crash dump.

The crash dump shows Everything crashing when attempting to remove a file or folder from the index.

This may indicate a corrupt database.

Could you please try the following:
  • Completely exit Everything (right click the Everything system tray icon and click Exit)
  • In Windows Explorer, type in the following address:
    %LOCALAPPDATA%\Everything
  • Delete your Everything.db
  • Restart Everything
    -This will force Everything to rebuild a fresh index.
  • Please let me know if the crash persists.

kttan
Posts: 5
Joined: Mon Jun 29, 2020 5:15 am

Re: <everything crash>

Post by kttan » Thu Jul 02, 2020 8:50 am

void wrote:
Wed Jul 01, 2020 7:28 am
Thanks for the crash dump.

The crash dump shows Everything crashing when attempting to remove a file or folder from the index.

This may indicate a corrupt database.

Could you please try the following:
  • Completely exit Everything (right click the Everything system tray icon and click Exit)
  • In Windows Explorer, type in the following address:
    %LOCALAPPDATA%\Everything
  • Delete your Everything.db
  • Restart Everything
    -This will force Everything to rebuild a fresh index.
  • Please let me know if the crash persists.

thank a lot , it work for today.

kttan
Posts: 5
Joined: Mon Jun 29, 2020 5:15 am

Re: <everything crash>

Post by kttan » Tue Jul 14, 2020 1:37 am

void wrote:
Wed Jul 01, 2020 7:28 am
Thanks for the crash dump.

The crash dump shows Everything crashing when attempting to remove a file or folder from the index.

This may indicate a corrupt database.

Could you please try the following:
  • Completely exit Everything (right click the Everything system tray icon and click Exit)
  • In Windows Explorer, type in the following address:
    %LOCALAPPDATA%\Everything
  • Delete your Everything.db
  • Restart Everything
    -This will force Everything to rebuild a fresh index.
  • Please let me know if the crash persists.
it crash again after a week, attach with mini dump file.
Attachments
Everything.7z
mini dump file
(234.84 KiB) Downloaded 71 times

void
Site Admin
Posts: 5798
Joined: Fri Oct 16, 2009 11:31 pm

Re: <everything crash>

Post by void » Tue Jul 14, 2020 9:52 pm

Thanks for the crash dump.

The crash dump shows the same crash as before (removing a file / folder from the index)

This might be related to a duplicate file issue.

Could you please try the latest nightly build and let me know if the issue persists.
  • The latest nightly builds prevent duplicated files in network shares that can cause this issue.
  • Please exit the current running Everything version (right click the Everything system tray icon and click Exit)
  • Please delete your %LOCALAPPDATA%\Everything\Everything.db
  • Install the latest nightly build.
  • Please let me know if the issue persists.

kttan
Posts: 5
Joined: Mon Jun 29, 2020 5:15 am

Re: <everything crash>

Post by kttan » Wed Jul 15, 2020 12:59 am

void wrote:
Tue Jul 14, 2020 9:52 pm
Thanks for the crash dump.

The crash dump shows the same crash as before (removing a file / folder from the index)

This might be related to a duplicate file issue.

Could you please try the latest nightly build and let me know if the issue persists.
  • The latest nightly builds prevent duplicated files in network shares that can cause this issue.
  • Please exit the current running Everything version (right click the Everything system tray icon and click Exit)
  • Please delete your %LOCALAPPDATA%\Everything\Everything.db
  • Install the latest nightly build.
  • Please let me know if the issue persists.
thank you.

can't find the everythng in services.
{
To run a nightly build:
Completely exit Everything (right click the Everything system tray icon and click Exit).
From the Start menu, type in:
services.msc
Right click Services and click Run as administrator.
}

void
Site Admin
Posts: 5798
Joined: Fri Oct 16, 2009 11:31 pm

Re: <everything crash>

Post by void » Wed Jul 15, 2020 1:56 am

If you are running Everything without the Everything Service:
  • Completely exit Everything (right click the Everything system tray icon and click Exit)
  • delete your %LOCALAPPDATA%\Everything\Everything.db
  • Replace your Everything.exe with the latest nightly build.

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