User Account is getting locked - Version 1.4.1.969 (x64)

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beans
Posts: 1
Joined: Thu Jul 30, 2020 6:52 am

User Account is getting locked - Version 1.4.1.969 (x64)

Post by beans » Thu Jul 30, 2020 7:07 am

Hi,

I'm using the Folders option to index a network share (\\BEANS\USERS\BOB). Unfortunately, this is causing my BOB account on the BEANS computer to get locked. The Properties for user BOB gets a checkmark in the "Account is locked out" box. The network share is indexed in Everything, but I can't open any of the files as when I double-click a file the following error is returned: "The referenced account is currently locked out and may not be logged on to."

I can unlock the account, but it is soon locked again. It does not get locked if Everything is not running.

Any ideas on what is causing this and how to resolve it?

Thanks,
Beans

void
Site Admin
Posts: 5558
Joined: Fri Oct 16, 2009 11:31 pm

Re: User Account is getting locked - Version 1.4.1.969 (x64)

Post by void » Thu Jul 30, 2020 7:54 am

Could you please make sure Everything is not running as an administrator:
  • In Everything, from the Tools menu, click Options.
  • Click the General tab on the left.
  • Check Store settings and data in %APPDATA%\Everything
  • Check Everything Service. (Please make sure this is tick-checked and not square-checked -only enable if you are using NTFS indexing)
  • Uncheck Run as administrator.
  • Click OK.
  • Exit Everything (right click the Everything tray icon and click Exit).
  • Restart Everything.
Confirm Everything is running as a standard user:
  • In Everything, type in the following search and press ENTER:
    /debug
  • At the top of the debug console should be the following line:
    IsAdmin x
  • x should be either a 1 or 0, 1 for admin, 0 for standard user
To close the debug console:
  • In Everything, type in the following search and press ENTER:
    /debug
Everything uses ReadDirectoryChanges to monitor network drives.
With newer versions of Windows, ReadDirectoryChanges likes to open many handles. This might be triggering a quota limit on the account?
-Please try disabling monitoring on your network index and see if it helps:
  • In Everything, from the Tools menu, click Options.
  • Click the Folders tab on the left.
  • Select your network share.
  • Uncheck attempt to monitor changes.
  • Repeat for additional network shares.
  • Click OK.
What is the OS on beans? Do you have access to this server?

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