Intermittend Context Menu losses and crashes

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DocBean
Posts: 3
Joined: Thu Jan 10, 2019 6:30 pm

Intermittend Context Menu losses and crashes

Post by DocBean » Tue Jun 25, 2019 4:21 pm

It used to be now and then, but it appears to be increasing. When I select a file in the results list, I use the Filemenu Tools Copy/Move To fuction in the Context menu to copy/move the file. It will copy/move, but the next time I right-click a file, a very different Context menu appears.
Everything 1.jpg
Everything 2.jpg
Also, sometimes Everything seems to crash after copying/moving. Especially after the Context menu gets shortened. There is a log file, 36MB.
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void
Site Admin
Posts: 4767
Joined: Fri Oct 16, 2009 11:31 pm

Re: Intermittend Context Menu losses and crashes

Post by void » Wed Jun 26, 2019 9:05 am

Thanks for the debug log, I've removed the link to protect your privacy.

The context menu issue occurs when the system is unable to find a file in the Everything result list. It could be the file is offline, or Everything missed a change to this file and it no longer exists. I couldn't see this exact issue in your debug log, usually there is a "ParseDisplayName exception" or "no menu" with error codes.

Could you please try forcing a rebuild, this may also help the crashing if the database is corrupted:
  • In Everything, from the Tools menu, click Options.
  • Click the Indexes tab on the left.
  • Click Force Rebuild.
  • Click OK.

therube
Posts: 2270
Joined: Thu Sep 03, 2009 6:48 pm

Re: Intermittend Context Menu losses and crashes

Post by therube » Wed Jun 26, 2019 3:15 pm

Maybe this is similar to what I was seeing with, Context Menu Changes Based on File Type.

DocBean
Posts: 3
Joined: Thu Jan 10, 2019 6:30 pm

Re: Intermittend Context Menu losses and crashes

Post by DocBean » Wed Jun 26, 2019 3:27 pm

It could be.

I've rebuilt the indexes, and it still happens.
void wrote:
Wed Jun 26, 2019 9:05 am
The context menu issue occurs when the system is unable to find a file in the Everything result list.
If I move the files from the result list, the files reappear in the result list listing it's new location. So it's not that.
Everything 3.jpg
Everything 4.jpg
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void
Site Admin
Posts: 4767
Joined: Fri Oct 16, 2009 11:31 pm

Re: Intermittend Context Menu losses and crashes

Post by void » Fri Jun 28, 2019 6:08 am

Thanks for the images.

Could you please send some debug output when right clicking a file after it has been moved?
  • In Everything, type in the following search and press ENTER:
    /debug
  • Move a file
  • Right click the moved file
  • What is shown in the Everything debug console?
To close the debug console:
  • In Everything, type in the following search and press ENTER:
    /debug

DocBean
Posts: 3
Joined: Thu Jan 10, 2019 6:30 pm

Re: Intermittend Context Menu losses and crashes

Post by DocBean » Fri Jun 28, 2019 10:22 am

I've captured the /debug output into a text file, and emailed it to you.

When I right-clicked the moved file, the abbreviated Context Menu appeared, and Everything crashed/closed when I selected the Everything icon in the system tray.

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