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Cant see some folders and files :(

Posted: Sun Jun 09, 2019 4:36 pm
by hektor300
Been using software 2 years but i noticed it recently or it broke I dont know.
Installed latest version and cant see 30% of folders and files on several hdd.
Did not touch any settings. everything is default.
Tried nearly everything :)
Even force rebuild, disable exclude list etc.
When I try context menu to search the folder it says there is nothing
Tried and read other posts but nothing helps.

Why soft don t see everything ?

Re: Cant see some folders and files :(

Posted: Sun Jun 09, 2019 4:38 pm
by hektor300
Listary and copernic dont see those files also why?

Re: Cant see some folders and files :(

Posted: Sun Jun 09, 2019 8:12 pm
by NotNull
Are those files on your local harddisk, on external (USB) storage or on the network?

Can you give some examples of files you are missing?

Also: check your harddisk for failures:
- In File Explorer, right-click the disk where your missing files are on
- Choose properties
- click the Tools tab
- Choose Check

Re: Cant see some folders and files :(

Posted: Sun Jun 09, 2019 10:50 pm
by hektor300
I would never think drive could have errors. I never had any problems with usb drives.
I had errors and win 10 repaired them. Now I see every file.
THANKS a LOT. :)

Re: Cant see some folders and files :(

Posted: Mon Jun 10, 2019 4:28 pm
by NotNull
You're welcome! :)

(and thank you for the feedback)