Missing USB Drive

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Threshold
Posts: 3
Joined: Tue Feb 23, 2010 4:35 pm

Missing USB Drive

Post by Threshold » Sun Mar 05, 2017 5:09 pm

Hi David and thank you for this great tool.

I have the problem that Everything doesn't add an USB NTSF volume for whatever reason.
I have run a check disk on the volume and it found no errors.
I have added and removed the disk several times to no avail.
Even running an Advanced Search specifing the location to search didn't solve the problem.
I updated to the latest Beta but it didn't sort the issue either.

I am on Windows 10 Professional x64 and I am running Everything 1.4.1.809b x64

Thank you

salazor
Posts: 258
Joined: Tue Jun 17, 2014 10:52 am

Re: Missing USB Drive

Post by salazor » Sun Mar 05, 2017 7:18 pm

Open - Tools - Options - and the tab NTFS - select: "Automatically include new removable volumes" and check again.

Threshold
Posts: 3
Joined: Tue Feb 23, 2010 4:35 pm

Re: Missing USB Drive

Post by Threshold » Sun Mar 05, 2017 7:33 pm

salazor wrote:Open - Tools - Options - and the tab NTFS - select: "Automatically include new removable volumes" and check again.
Thank you for your tip but that option was already selected.

void
Site Admin
Posts: 6068
Joined: Fri Oct 16, 2009 11:31 pm

Re: Missing USB Drive

Post by void » Sun Mar 05, 2017 11:14 pm

Is the USB drive listed in Everything:
  • In Everything, from the Tools menu, click Options.
  • Click the NTFS tab on the left.
  • Is the USB drive listed in the Local NTFS volumes lists?

If it is, please make sure Include in database is checked.

If not, could you please send some debug information:
  • In Everything 809b, type in the following search and press ENTER:
    /debug
  • In Everything, from the Tools menu, click Options.
  • Click the NTFS tab on the left.
  • What is displayed in the debug console?

Threshold
Posts: 3
Joined: Tue Feb 23, 2010 4:35 pm

Re: Missing USB Drive

Post by Threshold » Mon Mar 06, 2017 3:35 pm

void wrote:Is the USB drive listed in Everything:
  • In Everything, from the Tools menu, click Options.
  • Click the NTFS tab on the left.
  • Is the USB drive listed in the Local NTFS volumes lists?

If it is, please make sure Include in database is checked.

If not, could you please send some debug information:
  • In Everything 809b, type in the following search and press ENTER:
    /debug
  • In Everything, from the Tools menu, click Options.
  • Click the NTFS tab on the left.
  • What is displayed in the debug console?
Hi there,

No the disk is not listed in the NTSF panel so I started the debug console and it's been going for a while processing "usn" records: should I let it going?
Anyway it still doesn't list the missing disk for what I could glance.

Thank you

void
Site Admin
Posts: 6068
Joined: Fri Oct 16, 2009 11:31 pm

Re: Missing USB Drive

Post by void » Wed Mar 08, 2017 4:37 am

Could you please send the file system information for this NTFS volume:
  • From a Command prompt (Win + R -> cmd)
  • Enter in the following command:
    fsutil fsinfo ntfsinfo d:
    where d: is the NTFS volume in question.
  • What is displayed in the command prompt?

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